Leather care tips to keep your bag in perfect condition.
What is a pre-order and how does it work?
When will my pre-order ship?
When will I be charged?
What if I want to return a pre-order item?
Available payment methods.
Secured payments.
1-click payment.
In-stock items.
Free shipping above EUR300.
Additional fees.
Shipping times.
Exchange & Returns
Exchange and return policy for items purchased from and
What this 2-year-guarantee covers?
What this 2-year-guarantee does not cover?
What if my defect is not a guarantee case?
Bring your old bag and get a discount up to 50% for the new one.
INRŌ team is here to help.
We'll answer to any questions you may have and create an effective solution for your needs.


Even though our bags are very durable, extra care should be taken to keep your bag in perfect condition
Payment information
Pay by PayPal
We currently accept payments powered by PayPal. After filling in the details of order information select a preferred payment method.
Secured payments
All payments made on are secure – we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) - and we do not store any of your payment information.
1-click payment
Once you have successfully paid for your order, we offer you the 1-click payment option to save your time and to give you a smooth payment process in the future.
Shipping information
Your order will be carefully packaged and delivered wherever is most convenient for you.
In-stock items:
We want you to have your new INRŌ piece as soon as possible, so in-stock items typically ship out within 1-2 days after the order is placed. When we ship your order you will receive an automated email with a unique tracking number.
Free shipping above EUR300:
Shipping usually takes between 2-18 business days depending on your location. All orders are currently shipped out from Moscow.
+ complimentary shipping around Moscow
Additional taxes may apply:
We cover duties and taxes for shipments to all countries. You will not have to pay additional fees beyond the product price. However, please note that you will be responsible for import taxes, customs duties and fees levied by the destination country.
Please note:
INRŌ insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by INRŌ.
2-4 days
Local shipping (Moscow)
3-14 days (depending on your location)
Russian Federation + Worldwide (for orders above EUR300)
3-14 days (depending on your location)
Russian Federation (for orders under EUR300)
7-18 days (depending on your location)
Worldwide (for orders under EUR300)
Exchange & Returns
At INRŌ we love all of our products and take pride in its quality. However, we offer a 14 days no questions returns policy. Your satisfaction is great value to us and we would appreciate your reason for returning, as it would help us to improve our service.
Simply contact with your order number to start a return, our team will assist you.
We accept returns within 14 days of delivery for an exchange or a refund
The item(s) should be returned in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original receipt/invoice. Returned items must not be washed, worn or altered
We only accept returns purchased directly from this website,
All products in need of attention purchased elsewhere should be taken back to the point of sale
Please note that all handling costs including taxes and duties are non-refundable
The costs associated with the return are the responsibility of the customer.
We highly recommend to send the item(s) through a method with tracking as INRŌ is not responsible for any returned parcels lost or damaged
We reserve the right to refuse any returned item that does not meet our return policies
All successfully returned items will be credited to the original form of payment, you will receive a refund confirmation email once your return has been processed
We are committed to reimbursing you within 14 business days
We stand behind the quality of our products and offer a 2-year guarantee on all of our bags and accessories. If you are experiencing unforeseen quality issues, contact us here with your order number or purchase receipt (or email us at
At a time when the market is oversaturated and conscious consumption is an environmental necessity, our philosophy Buy less But better is not a tribute paid to fashion, but a meaningful and responsible business approach. Now you can bring your old leather bag to us for recycling and get a discount for a new INRŌ bag.

To send a request for a trade-in, contact us here or e-mail us at and we will advise you on further actions.
Get in touch with us
INRŌ team is here to help.
We'll answer to any questions you may have and create an effective solution for your needs
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